Medical Records / Health Information Department

BC Medicals supports this department across its full operational layout: the patient registration area, medical records processing area, Electronic Health Records (EHR) area, records storage and archive area, health information management office, coding and billing area, data processing area, records retrieval area, documentation review area, staff workstations, and server and IT (Information Technology) support areas.

Our equipment portfolio covers health information management equipment, medical records storage, IT and data management, document processing, scanning and digitisation, communications equipment, backup and server equipment, security and access control, office automation, and health information systems.

Specialised technology includes Electronic Health Record (EHR) workstations, medical records shelving systems, high-speed document scanners, barcode label printers, network servers, data backup systems, biometric access control, Closed-Circuit Television (CCTV) surveillance, and document shredders.

Smart filing and retrieval systems, AI (Artificial Intelligence)-assisted medical coding, integrated Hospital Information Systems (HIS), digital health information management platforms, cloud-based medical records, remote access to health information, smart patient queue management, enterprise data storage, cybersecurity monitoring, and digital document archiving enable a fully paperless health records environment.

Each product is selected to keep patient information accessible to those who need it, and to protect it from those who don't.